Whittaker for Healthcare

Residents of long-term care facilities thrive in surroundings that are clean, comfortable, and safe. The Smart Care® system keeps the carpet looking its best without disrupting the people who call your facility home.

Because respectfully, you're missing a step.

Families judge the image of your facility by how clean it looks and residents feel it every day. Cleaning professionals in long-term care face constant pressure to maintain high appearance standards while containing costs and protecting the people in their care. The Smart Care® system was built for exactly that balance.

Clean carpet should never come at the expense of resident safety or comfort.

Traditional extraction leaves carpet wet for hours. In a long-term care environment that creates real risk: slip-and-fall hazards for residents, mold and mildew potential in areas that do not dry fully, and noise and disruption during a cleaning process that requires fans and equipment running through living spaces. The Smart Care® TRIO uses low-moisture encapsulation. Carpets dry in 30-60 minutes so the cleaning happens quietly, during normal operations, without taking corridors or common areas out of service. Residents and staff barely notice it happened, while families arriving for a visit see a facility that looks the way it should. CRYSTAL® Chemistry is low VOC and fragrance free, which means no fumes, no chemical odors, and no respiratory triggers for residents with sensitivities or asthma. The chemistry is formulated to clean effectively without leaving behind anything that should not be there.

The right spotter for every situation your team faces.

Long-term care facilities deal with a specific and demanding range of spills and stains. Coffee, fruit juices, red food-dye stains, urine, vomit, and odor-causing contaminants are part of the daily reality for housekeeping teams. The CRYSTAL® specialty spotter line is formulated for each soil type specifically. Every CRYSTAL® spotter has a neutral pH and is fragrance free, making them safe for use in environments with vulnerable residents. CRYSTAL® spotter is the first line of defense on any new spot and the finishing step after every specialty spotter application. It is the only encapsulation spotter in the lineup, which means it encapsulates any remaining residue and prevents re-soiling after the specialty spotter has done its work. The protocol is simple enough for any staff member to follow consistently, which matters in an environment with high turnover and varying skill levels across shifts.

Four Cornerstones of Successful Carpet Maintenance

Long-term care facilities with the best-looking carpet are not cleaning more aggressively. They are maintaining a consistent schedule. A complete program has four parts working together.

Preventative Maintenance

Daily Maintenance

Interim Maintenance

Restorative Maintenance

Read Our Guide

Learn more about our Smart Care® systems and CRYSTAL® Chemistry, and find the right fit for your long-term care facility.

Download our pdf
WHAT OUR CUSTOMERS SAY

Real people, Real outcomes

Hear from the operators who trust Whittaker

Read Success Stories
“I have been a longtime supporter of Whittaker's products for over 25 years. Your products, customer service, and friendship with our company and customers are outstanding.”
Paul RichardsDirector of Field Technical Services, CM Hospitality Carpets
“Andrew was great to work with. He answers his phone when we call. We had very good communication through the repair process.”
John MacPheeDirector of Plant Operations, Water's Edge Center for Health and Rehabilitation
“For the past 11 years, we've used Whittaker at over 200 Atria buildings across the nation. With Whittaker, I don't feel like a number – I feel like a person... helping us provide proper training to our staff of over 260 people.”
Hugh GuyRegional Maintenance Director, Atria Senior Living
“When I first joined the University of Maryland, we used a cumbersome machine for carpet maintenance. We switched to Whittaker and now have 14 machines across campus. I can honestly say it's the best, most reliable machine in my arsenal.”
Bob PilsAssistant Director for Building Services, University of Maryland
“CSI International, Inc has been a customer of Whittaker for many years. Whittaker has always been so great with customer care. They are very responsive, helpful, and friendly.”
Karam El MouddenProduction Manager, ServiceMaster Commercial Cleaning by Alliance
“Whittaker's chemical line is what sets them apart. They have chemicals for specific stains caused by grease, pet urine, red wine, and more. This allows us to tailor our cleaning efforts...”
Rodolfo AraucoDistrict Manager, Select Commercial Services
Our Machines

The Smart Care® TRIO: Built for Every Space in Your Facility

Long-term care facilities have varied spaces with different traffic levels and different constraints. The Smart Care® TRIO covers all of them with the same low-moisture system, the same CRYSTAL® Chemistry, and the same 30-60 minute dry time throughout - from tight corridors and resident room doorways to dining rooms and large common areas.

Learn More