How it Works
Low-moisture encapsulation, explained.
How does low-moisture encapsulation work?
Most carpet cleaning programs rely on water to flush soil out of the fiber. The problem is that high pressure water also drives soil deeper, extends dry times, and leaves behind residue that attracts more dirt. While heat can damage the fibers and adhesives over time when used frequently. Low-moisture encapsulation works differently. Whittaker's encapsulation chemistry surrounds soil particles in a crystalline structure instead of flushing them with water. The crystallized soil releases during the next vacuum pass, leaving the fiber clean without saturating it. Carpets dry in 30-60 minutes. Cleaning happens during the day, in occupied spaces, without fans running down the hallway or areas being blocked off. It contributes to higher rate of soil recovery during vacuuming and longer carpet life, all while minimizing downtime to your facility and keeping your carpets appearance like new for longer.
What happens to your carpet between cleans?
Encapsulation is not a replacement for vacuuming or extraction. It is the step most programs are missing in between. Think of it as three steps that each do a distinct job. Vacuuming removes dry surface soil before it gets ground into the fiber. Encapsulation maintains the appearance and recovers the soil that vacuuming leaves behind, keeping carpet appearance looking consistent without the disruption of a deep clean.. Extraction resets the carpet periodically when deeper intervention is needed. Most facilities are running two of the three steps. The middle one is where carpets age, complaints build up, and results feel inconsistent no matter how much effort goes in. Adding encapsulation to a regular schedule is what closes that gap.
Learn MoreWhy You Should Add Low Moisture Cleaning to Your Carpet Maintenance Program
Using Whittaker’s Smart Care®️️carpet cleaning system as part of a scheduled maintenance program can extend the carpet’s life and increase the time between restorative deep clean cycles.
Efficient
The Smart Care® TRIO covers up to 20,640 sq. ft. per hour and carpets dry in 30-60 minutes. Your team cleans more ground per shift without blocking off areas or setting up drying equipment.
Affordable
Investing in Whittaker’s system saves money long-term. Our machines are cost-effective, using less water and energy. One gallon of Whittaker chemistry cleans 1,000 square feet with no heat required. Treated carpets last longer, cutting replacement costs.
Support and Training
When you invest in the Whittaker system you get the people behind it. Same-day shipping, service support, machine repairability, and a team that answers the phone. Training resources are available to get your crew running the program correctly from day one.
Product Range
Four Smart Care® TRIO sizes from 12 to 25 inches handle everything from tight corridors and nursing stations to large open casino floors and hotel ballrooms. One system built for every space in the building.
Understanding your carpet cleaning options
A complete carpet program uses more than one method. Here is what each one does and where it fits.
Read More
Real people, Real Outcomes
Hear from the operators who trust Whittaker
Read Success Stories“Andrew was great to work with. He sent shipping materials quickly. After receipt of our machines, he was able to send us a great analysis of our troubled machines with a quote for repair for both machines with a detailed breakdown of work to do. He answers his phone when we call. We had very good communication through the repair process.”
“Creative Business Interiors has been partnering with R E Whittaker for over eight years. We have several cleaning machines from Whittaker. They are always helpful with any parts needed and act as a great support for our cleaning services group.”
“All I can say is WOW! Thank you Gionna and Lisa so much for helping me with this shipment. The boxes came in almost brand new condition and in 4 days 4 hours using your direct shipment idea. The labels indicating who my broker was helpful as well, I can’t wait to try this with parts.”
“Thanks for taking such care in your packaging! I pulled out the system this evening to get out salt stains and within 30 seconds they were gone. This product is amazing!”
“You always assist me in a timely manner, very pleasant to work with, and I never feel like I am just another customer. I never have any problem working with you and R.E. Whittaker Co. Looking forward to working more with you.”
“In August 2022, I bought a Whittaker 20-inch CRB and I’m convinced it’s the best on the market! My customers are blown away by its performance, especially when they have pets. It’s crazy how much hair it collects. Customer will vacuum b4 I come. I still find hair and other stuff in the carpet. I clean my machine after every job, which is super important. I spray water on the undercarriage and on top and side and wipe them down in 15 seconds to get ready for the next job. I also take the brushes off after each use. I reached out to Whittaker to ask about getting my CRB serviced. Andrew was amazing to deal with. He’s honest and straight up about what needs to be done to keep my machine running. I can easily see myself chatting with him for hours. Every year, I’ll have my machine serviced, and I only want Andrew to work on it. Thank you Whittaker Team!!”
The Bottom Line
Every feature exists because someone in the field needed it. Whittaker listens to the people who use the equipment every day and that's how sixty years of leadership happens.
Save Money
Maneuverability meets productivity.
Save Water
The standard in large footprint carpet cleaning.
Save Wear
A larger footprint for a faster clean.
Low-Moisture Cleaning vs Hot Water Extraction
Learn more about the role of low-moisture cleaning in hot water extraction and best practices to help your cleaning teams successfully remove soils and stains by consulting our PDF guide.
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